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7 job(s) found.
Customer Support Coordinator
The Customer Support Coordinator (CSC) is responsible for the day to day management of the administration relating to all customer issues. The successful candidate will take ownership of all ongoing customers’ issues and will be responsible to allocate resources including Customer Service Operatives and contractors to undertake remedial work in customers’ homes.
Working closely with the Customer Support Manager, the Customer Support Co-ordinator will be responsible for the collation and management of information and data upwards for analysis dealing with escalations of customer issues, where appropriate.
Customer Relations Manager
Do you want to come to work to make a difference, put all your talents to good use, really help people and to make our company better? This is your chance to join a fantastic team leading the way in making our customer journey run effortlessly. We are looking for a confident, energetic and self-motivated person to make things really happen for our customers, putting them at the heart of everything we do.
In this crucial, frontline role you will act as the customers’ key point of contact in the Taylor Wimpey Customer Journey from the point they are introduced to their home onwards, managing the customer relationship face to face across multiple sites, delivering a great service and better ways to make our customers feel truly special. New home buying is a complex process; we need our Customer Relations Managers to help our customers make our houses their homes. Issues and ‘snags’ can occur in a new home and we strive, through this role, to ensure quick and effective resolutions, to meet and exceed our customers’ expectations.
Customer Relations Manager
Do you want to come to work to make a difference, put all your talents to good use, really help people and to make our company better? This is your chance to join a fantastic team leading the way in making our customer journey run effortlessly. We are looking for a confident, energetic and self-motivated person to make things really happen for our customers, putting them at the heart of everything we do.
In this crucial, frontline role you will act as the customers’ key point of contact in the Taylor Wimpey Customer Journey from the point they are introduced to their home onwards, managing the customer relationship face to face across multiple sites, delivering a great service and better ways to make our customers feel truly special. New home buying is a complex process; we need our Customer Relations Managers to help our customers make our houses their homes. Issues and ‘snags’ can occur in a new home and we strive, through this role, to ensure quick and effective resolutions, to meet and exceed our customers’ expectations.
Customer Support Operative - Directly Employed Multi-Skilled Trades Operative
The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes. This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once
Customer Support Operative - Directly Employed Multi-Skilled Trades Operative
The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes. This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once
Maintenance Operative
The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes. This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once
Customer Support Operative - Directly Employed Multi-Skilled Trades Operative
The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes. This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once
