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The Customer Support Operative (CSO) is responsible for the day to day remediation of issues in customers’ homes. This role takes ownership of ongoing customer issues as required. The role coordinated with the CSC to ensure the correct resources are available to undertake work in customers’ homes, on the appointed date in order to resolve the identified issue(s). 

The Customer Support Co-ordinator (CSC) is responsible for the day to day management of the administration relating to all customer issues. This role takes ownership of all ongoing customers’ issues. The role allocates resources including Customer Service Operatives and contractors to undertake work in customers’ homes.

CSC’s are responsible for the collation and management of information and data upwards for analysis and the escalation of customer issues, where appropriate.

Production is the backbone of our build process. We build over 14,000 homes a year. Consistency in quality of build, safety standards and communication with our customers are all key components to a successful production team. We look for people who have the skills to manage projects effectively, build strong relationships with contractors and all trades on site

In this crucial role, your main responsibility will be achieving high quality and consistency across all construction stages, which will delight our customers when they move into their new homes by improving quality assurance and building quality within production. You will liaise with other departments outside of Production, ensuring sites comply with TW designs, details and standards, and implement support and development for site teams and trades to ensure a high construction standard is maintained throughout the build process.

Our regional commercial teams are integral to the successful delivery of every Taylor Wimpey project. 

This role is an opportunity to become part of a dynamic team assisting with procurement, commercial and contractual aspects of the BU. The role entails interfacing with all staff involved in the project including, but not limited to, BUMT, site teams, subcontractors, external suppliers and JV / Development partners.

The engineering arm of our regional Technical teams is responsible for establishing all the infrastructure that connects a new development and putting in place all important things that enable a community to thrive. From roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers’ expectations. The role of the Adoptions Manager is to take the responsibility for and to manage the procedure of roads, sewer and public open space adoption works and to ensure tight control of all bonds and costs associated with these works.

Each of Taylor Wimpey’s regional businesses has a finance team that drives the commercial performance of their respective business and are responsible for providing valuable reports to our Group Finance team based in Head Office. Led by their Finance Director, each of these teams are vital to the financial structure of the organisation. Through quarterly forecasts and monthly accounts, they provide key data to the board and enable some of the most important strategic decisions for the business. 

The Accounts Assistant role requires an accurate and efficient eye and someone that will keep financial transactions up to date, a crucial position in the regional finance team.  They will assist the Finance Manager with the day to day delivery of the Finance Department function and provide other internal departments and Head Office finance with timely and accurate information throughout the monthly finance reporting cycle.

The engineering arm of our regional Technical teams is responsible for establishing all the infrastructure that connects a new development and putting in place all important things that enable a community to thrive. From roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers’ expectations. The role of the Engineer is to provide technical support at all stages of the development process, from initial viability advice to full design packages, gaining technical consents and providing advice to all other departments and selected contractors during construction. You will need a thorough knowledge of engineering as a discipline and be very familiar with the associated regulatory requirements for a residential build. You will need to be a shrewd negotiator as you navigate various technical approval processes.

The role of the Senior Engineer is to provide engineering design and management support at all stages of the development process, from initial viability advice to design development, gaining technical consents and providing advice to all other departments and selected contractors pre and during construction. The successful candidate will assess and appraise consultant’s designs for suitability and to ensure the designs are the most cost effective, compliant with legislation and practical for implementation.

You will liaise with the NHBC to ensure all appropriate standards pre-construction have been met, and throughout the project ensuring all conditional items are concluded satisfactorily.

Our site management teams are the essence of our business and are integral in making sure construction is completed within agreed timelines, cost parameters, safely and most importantly to our customers' satisfaction. This key role within our business is accountable for all aspects of the operational house build process.

The successful candidate will have to demonstrate strong project management skills with the ability to manage, support and guide their site teams, creating a strong team spirit and growing their people to be the very best they can be.
 
 

The role of a Regional HSE Advisor is to contribute to the delivery of an effective Health, Safety and Environmental support function to designated Taylor Wimpey operating companies and to assist in the development, implementation and monitoring of the company’s HSE management system. In this role you will be dedicated to our North East and East Scotland Business Units.