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At Taylor Wimpey, we’re all about building new, thriving communities and giving our customers an excellent experience at whatever stage of the home-buying journey they’re in. To do this we’ve built a passionate and supportive Sales Team who have great customer service at their core, and we’re looking for a sales superstar to join them. The successful candidate will deliver an exceptional customer experience to everyone involved in the purchase of a new Taylor Wimpey home. Working closely with the Sales Manager and collaboratively with the Sales Team and other stakeholders, you will also be driven to deliver and smash sales targets.

Production is the backbone of our build process. We build over 10,000 homes a year, nationally. Consistency in quality of build, safety standards and communication with our customers are all key components to a successful production team. We look for people who have the skills to manage projects effectively, build strong relationships with contractors and all trades on site
 
The Production Director will be responsible for guiding the Production teams across the region to achieve high standards of production quality, to budget, ensuring health and safety standards are maintained always. The successful candidate will have a drive for continuous improvement in a customer centric agenda. You will challenge the status quo and proactively identify operational enhancements that make sure we are the home builder of choice for our customers.
 
You will lead and inspire the Production teams within your region by raising the bar in people capability and ensuring the quality of talent within the team is able to deliver its current and future requirements. In short, you will support and grow your people to be the very best they can be.

Taylor Wimpey is now recruiting for our 2020 finance graduate programme beginning in September 2020. Our finance graduate programme was introduced to create a pipeline of future finance leaders.

Sophie joined the Taylor Wimpey finance graduate programme in September 2014. After successfully completing the programme in 2017, Sophie was offered the role of Finance Manager, West London and was promoted to Finance Director, West London in February 2019. Read on to hear more about Sophie’s experience on the programme;

‘I feel very fortunate to have joined the Taylor Wimpey Graduate programme just over 5 years ago. The culture of the company is one of doing the right thing and putting the customer at the heart of what we do, which resonates with my own principles. During the programme, I worked in 3 regional businesses and completed departmental rotations in each. These rotations gave me a full appreciation of how the housebuilding industry operates and the part that each person has to play in delivering the business plan and providing homes for our customers.

From my very first day, people at all levels within the company were approachable and I was able to build a strong network of colleagues who I have learnt so much from. Since then, I have been fully supported by Taylor Wimpey, and have been presented with opportunities that I didn’t ever imagine. I was delighted last year when I was appointed as Finance Director of the West London business unit. The company continues to support me as I develop in my role.’

Sophie, Finance Director

We are looking for talented, dynamic and driven graduates with the ability to adapt to join the Finance team on a three-year development programme. We will support your development with a detailed induction, Skills Camps and continuous training while you study towards your choice of CIMA, ACCA or ACA qualification.

During the programme, you will gain a wide exposure to key areas of operational finance and an introduction into other departments allowing you to develop an understanding of our entire business and how finance is a valuable partner to the business. This breadth of experience will help you gain a full appreciation of the build life cycle, support functions and how Taylor Wimpey operates one of the most successful business models in the industry. The finance scheme is a great opportunity for those looking to develop their career in a FTSE 100 company whilst training towards their professional finance qualification. You will learn the key skills, attributes, relationships, technical and operational understanding to be a valuable business partner, including preparing and providing key financial information to assist with the monthly reporting cycles and key decision making.

Our finance programme is a 3 year rotational scheme. You will spend two rotations with the regional finance team within one of three divisions (London and South East, Central and South West and North), and one with Group Finance at Head Office, where you will gain exposure to Tax, Group Finance, Treasury, Internal Audit and Investor Relations. Graduates will also work on different projects during the 3 years, alongside your fellow graduates. These will include a charity project and an internal business project.

The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes.  This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.    
 
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once

The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes.  This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.    
 
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once

The Multi-Skilled Tradesperson / Customer Service Operative is responsible for the day to day remediation of issues in customers’ homes.  This role involves carrying out maintenance tasks in our customers’ homes involving a wide selection of skills including carpentry, dry lining, painting and decorating.    
 
Working closely with the Customer Support Manager, the successful candidate will ensure the correct resources are available to undertake work in customers’ homes, on the appointed date and to resolve all issues once

The engineering arm of our regional Technical teams is responsible for establishing all the infrastructure that connects a new development and putting in place all important things that enable a community to thrive. From roads to sewers and all the utilities you expect from a modern, functional dwelling, our engineers are a vital part of ensuring each home meets and exceeds our customers’ expectations. The role of the Adoptions Manager is to take the responsibility for and to manage the procedure of roads, sewer and public open space adoption works and to ensure tight control of all bonds and costs associated with these works.

Our regional commercial teams are integral to the successful delivery of every Taylor Wimpey site. The function serves as the linchpin between our Technical and Production functions and makes the reality of a Taylor Wimpey development come to life. The Commercial Manager position within the commercial team is a varied management role that focuses on ensuring the consistently high performance of the team, setting realistic but challenging targets, providing strategy and focus for the team and keeping the team in line with the overall plans of the Taylor Wimpey business. It also reports directly into the regional Commercial Director.

A fantastic and exciting opportunity has arisen within our regional business unit for an experienced Head of Customer Services. The role holder will play a key strategic role in acting as “Voice of the Customer” in the Business Unit to influence forward-looking actions that deliver an improving Customer Experience and bring emotions of the Customer Experience to life to drive more customer-centric thinking and behaviours.

We are seeking a dynamic person with the confidence, energy, personality and belief in delivering a great service and better ways to make our customers feel truly special. You will be the unit lead for all customer related matters and operate as part of the Business Unit Management Team (BUMT). The role holder will be responsible for identifying best practice from a customer perspective, driving change and improving satisfaction throughout the build process from pre-start to successful home ownership.