PA to Group Chief Executive

Make a Home at Taylor Wimpey

At Taylor Wimpey, we don’t just build houses; we build futures. Not just for the people who live in our homes, but for our own people too. When we bring our collective skills together, we make amazing things happen - for ourselves, for each other and for our customers. There are incredible opportunities on your doorstep, and we want you to discover them all. 

With 22 regional offices across the UK and operations in Spain, we bring our vision to life locally. Here, you’ll be given the tools to develop your skills and the freedom to explore new avenues. Share your ideas, experience a no-blame culture, and shape your work around your life.

Every single one of us plays a vital role in bringing to life incredible places and spaces, where anyone can thrive. We believe in making a positive difference to our planet, as well as to people. 

Home to work that matters, and you can be a part of it.

Job Summary

Deliver an efficient, customer-focused, and professional PA service to the CEO, representing the organisation’s values to internal and external stakeholders. Ensure effective and accurate management of the CEO’s correspondence, emails, telephone calls, extensive diary & travel arrangements, and system administration. Liaise with PLC Board, General Management Team (GMT)/Operational Management Team (OMT) members, and their Personal Assistants as required and all external stakeholders.

Primary Responsibilities

• Review all correspondence, including emails; sort, prioritise, respond and file as necessary.
• Provide professional and timely responses to both verbal and written correspondence, including high-level stakeholders and Government officials.
• Comprehensive diary and travel management.
• Book accommodation, meeting rooms, venues, and arrange hospitality as needed.
• Arrange overseas travel (US – Investor Roadshow and visits to our Spanish business).
• Organise GMT dinners, off site meetings, bi-annual MDs Conference, and social events.
• Coordinate and draft CEO OMT and plc Board reports.
• Coordinate agendas and papers for GMT and OMT meetings using the Diligent Board Portal.
• Take minutes at the monthly GMT meeting (UK Board meeting) and issue efficiently, chasing down actions and follow ups, as necessary.
• Prepare other reports, general correspondence, meeting agendas, as required.
• Collect and collate information for all CEO meetings.
• Serve as a professional point of contact, liaising with internal and external customers, including Government bodies/depts, HBF, NHBC, NHQB
• Implement and maintain procedures and processes to improve service delivery.
• Process expenses promptly.
• Liaise with Group customer service team on all incoming customer issues.
• Build and maintain effective working relationships with the PLC Board, General Management Team/Operational Management Team members, and their PAs on an ongoing basis.
• Foster good relationships across the wider Taylor Wimpey team.
• Maintain open and transparent communication with all internal and external customers.
• Perform any other duties as required to meet the needs of the CEO.
• Optimise the use of IT in delivering the above services.
• Manage Head Office reception team (x2).
• Manage shared ITSC resource (x1).
• Manage PA to Group Commercial Director (x1).
• Management of Group corporate hospitality facilities
• Office management (Head Office)

Location: This role is based in High Wycombe, with travel to other Business Units, London, other locations as required.

Experience, Qualifications, Technical Requirements

• Proven PA experience at Executive Board level.    
• Experience of working in a fast paced, corporate environment.    
• Competent knowledge of Diligent, Microsoft Word, Excel, PowerPoint, Outlook, Concur and other related software applications.    
• Excellent organisational skills and attention to detail.    
• Excellent minute taking skills    
• Ability to prioritise, multi-task, manage time effectively and work under pressure to meet tight deadlines.    
• Professional and able to build effective working relationships (internally and externally).    
• Ability to work under pressure and demonstrate complete confidentiality.    
• Comfortable working independently and able to travel when required.    

What we offer at Taylor Wimpey

At Taylor Wimpey, we are committed to enabling you to make a home with us. Our work is not just about building homes; it's about doing work that matters, making a positive impact on the lives of our customers and the communities we serve.

We enjoy many benefits as standard, including excellent retail discounts, company funded life insurance and private healthcare, and access to a quality pension scheme with company contributions.  We also offer our discounted house purchase scheme, car leasing scheme and share plans, as well as the opportunity to tailor your benefit package to suit your needs with options such as buying extra annual leave or adding dependants to your benefit cover.  Our total reward offer works perfectly with our culture, we are a welcoming community where everyone can feel at home.    

We create a home to your future by providing opportunities for growth and development. We offer industry leading professional training and development, which supports you to unlock your potential and fulfil your career and personal goals in a variety of opportunities and environments. We look to develop our people in the skills and areas they are most interested in, leveraging your qualities and appreciating your unique competencies, skills and expertise that, when we come together, make this a great place to work.

If you want to do work that matters and build a career that lasts, make a home at Taylor Wimpey. 

Inclusivity Statement

As a proud Disability Confident Employer, Taylor Wimpey is committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us during the application process that they have a disability and meet the minimum requirements for the role. Join us in building a truly diverse and empowered team.

Internal Applicants:

Please inform your line manager if you wish to apply for this role.